Last updated: September 2026
Available Now is a service operated by Good Shout Digital Ltd. This Privacy Policy explains how we collect, use and protect personal information when you use AvailableNow.co.uk, create an account, post availability or requests, contact businesses, make bookings, or use our related services.
Information we collect
We may collect information you provide to us, including your name, email address, telephone number, business details, location or service area, profile information, listings, availability, requests, bookings, messages and other information you choose to provide.
We may also collect technical information necessary to operate and protect the service, such as IP address, device and browser information, login activity and security records.
Signing in with Google, Facebook or Apple
We may allow you to create or access your Good Shout account using third-party sign-in services such as Google, Facebook or Apple.
When you choose one of these services, we receive only the information required to identify you and operate your account, such as your name, email address and the unique account identifier provided by that service. The exact information received depends on the provider and the permissions you approve.
We do not receive your Google, Facebook or Apple password.
Where the email address supplied by a social sign-in provider matches an existing Good Shout account, we may securely link the sign-in method to that existing account rather than creating a duplicate account.
How we use your information
We use personal information to provide and operate Available Now and related Good Shout services; create and manage accounts; display information you choose to make public; match customers with relevant businesses; process bookings and requests; send service and security notifications; provide customer support; prevent fraud and misuse; improve our services; and meet our legal obligations.
Where required by law, marketing communications are sent only where we have an appropriate lawful basis. You can unsubscribe from marketing emails at any time.
Sharing information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our services, including hosting, email delivery, authentication, analytics and payment providers.
Where you choose to interact or transact with another user or business through Available Now, relevant information may be shared with them where necessary to provide that service.
We may also disclose information where required by law or where necessary to protect our users, our services or our legal rights.
Good Shout services
Your Good Shout account may be used across participating websites and services operated by Good Shout Digital Ltd. This allows you to use one account across supported Good Shout brands without creating separate login accounts for each service.
Information is only used by each service where necessary for the features you use or where you have otherwise given permission.
Payments
Where payment facilities are provided, payments may be processed by specialist payment providers. We do not store full payment card details on our own servers where payment information is handled directly by the payment provider.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting, fraud-prevention and regulatory requirements.
Your rights
Under UK data protection law, you may have rights including access to your personal information, correction of inaccurate information, deletion in certain circumstances, restriction or objection to certain processing, and data portability where applicable.
You may also withdraw consent where processing is based on consent.
Deleting your account and social-login data
You may ask us to delete your account and associated personal information by contacting us at hello@goodshoutdigital.com. We will remove or anonymise information where appropriate, subject to information we are required to retain for legal, security, fraud-prevention or legitimate business purposes.
Removing access to Available Now from your Google, Facebook or Apple account does not necessarily delete your Good Shout account. You can contact us directly if you want the underlying account deleted.
Cookies
We use cookies and similar technologies where necessary to operate features such as account login, security and preferences. Where consent is legally required for non-essential cookies, we will request it before using them.
Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.
Changes to this policy
We may update this Privacy Policy as our services develop or legal requirements change. The latest version will always be published on this page.
Contact us
Available Now is operated by Good Shout Digital Ltd.
For privacy enquiries, data requests or account deletion requests, contact: